DELIVERY
All orders ship from our warehouse in the Netherlands.
Tracked Letter
Europe — €4.90, 2-7 business days
Asia and Africa — €4.90, 8-45 business days
UAE, Türkiye, Japan — €5.50
Azerbaijan, Malaysia, Qatar — €5.90
Australia and New Zealand — €4.90
North and South America — €4.90
Free shipping on orders over €49.
Some remote areas have longer delivery times. Orders placed after 11:00 CET are not guaranteed to ship the same day, and packages are not moved on weekends or public holidays.
PACKAGING
Every order arrives in a Credo gift box with a protective pouch, included at no extra cost. Ready to give exactly as it arrives.
ORDERS OUTSIDE THE EU
Import duties and taxes are set by the destination country and are not included in the price. They are payable by the recipient on delivery.
RETURNS
You have 30 days from delivery to return your order for a full refund. Items must be unworn and in their original packaging, with labels and protective stickers intact.
Email contact@credoet.com and we will send you a return label. Refunds are processed within 5 business days of the return arriving at our warehouse.
WARRANTY
Every Credo piece carries a lifetime warranty. Any issues and we will replace it. This does not affect your statutory rights as a consumer.